Shipping policy
Shipping Policy
At AeroCell, we work to get your order delivered quickly and safely.
Delivery Time
Orders are typically delivered within 3–5 business days. Business days exclude weekends and public holidays.
Delivery estimates may vary due to carrier delays, severe weather, high order volumes, or other circumstances outside our control.
Shipping Rates
Available shipping options and any applicable costs will be displayed at checkout before payment.
Order Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take up to 48 hours to appear.
Incorrect Shipping Information
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at info@aerocell.shop.
We cannot guarantee that an address can be changed after an order has entered the shipping process. AeroCell is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted during checkout.
Delayed, Lost, or Damaged Packages
If your order has not arrived within the estimated delivery window, please check the tracking information first. If you still need assistance, contact info@aerocell.shop with your order number.
If your package arrives damaged, email us promptly with your order number and clear photographs of the package and product so we can review the issue.
Contact Us
For questions about shipping or delivery, contact:
AeroCell
Email: info@aerocell.shop